OSSN Midwest Regional Forum Schedule
August 14-15, 2008
Belterra Casino and Spa
AGENDA
Thursday, August 14, 2008
5:00 PM to 6:00 PM
Special “MarketEase Online Demonstration”
Hosted by Darla Graber, President ITAMS and ClientEase
Check out this BRAND NEW product, MarketEaseOnline, a FREE marketing database product developed exclusively for travel agents. The products offers automatic monthly email marketing
for your agency along with the ability to create your own email campaigns
and email them out at your convenience.
7:00 PM to 8:30 PM
OSSN Evening Cocktail Reception
Co-Hosted by:
TravelSafe and Travel Insured Insurance Companies
Globus Family of Brands
Norwegian Cruise Line
ClientEase and Marketease
Friday, August 15, 2008
9:00 AM to 9:30 AM
OSSN Welcome Keynote Address
OSSN Vice President, Melody Fee
OSSN Midwest Regional Manager, Jeff Grieder
9:30 AM to 10:20 AM Special Panel Discussion
“Having a Consortia in Today’s Travel Industry Environment”
Kathryn Mazza-Burney, President, NEST
Linda Geer, Business Development Manager. Vacation.com
Troy Starnes, New Account Representative, Travel Planners International
Panel Moderator: Patricia Bannister, OSSN Southeast Regional Manager
- What is a consortium?
- How can you make the most of the preferred supplier relationships that your consortium has developed for you?
- What are the benefits of using them?
- How can a consortium help the home-based travel agent increase their bottom line?
- What marketing tools are available through a consortium?
Consortia representatives and agency affiliates of these consortia will give the answers to these and many other questions.
Decide for yourself if joining a consortium is right for your business.
10:30 AM to 11:20 AM
“How To Make Your Database Work For You”
Darla Graber, President, ClientEase
ClientEase is a database/CRM product that assists in organizing your agency.
This products includes client profiles, historical reservations with itineraries and invoicing, commission tracking and expense reports for your accounting, groups with reporting along with a complete marketing program at no additional cost.
It's time to get organized and use automation specifically designed for YOUR home-based agency.
11:30 AM to 1:00 PM
OSSN Conference Luncheon
During this luncheon you will also have time to meet and greet OSSN Suppliers who are participating in the OSSN Mini Trade show!
1:00 PM to 1:50 PM
“NCL 2.0 and their Home Based Channel Toolbox”
presented by Donna Kroll and Kitty Ruxton, Norwegian Cruise Line
What separates you from your competition?
How do you WOW your customers?
How can your agency be DISTINCT vs. extinct?
What are the 5 Secrets to highly successful home-based cruise specialists?
NCL Executives Donna Kroll and Kitty Ruxton are here to give you
these tools and explain how NCL is taking the cruise market by storm!
Learn more about Freestyle cruising and the F3 ships of NCL!
They will share NCL's core focus, new itineraries and their plans or the future with Freestyle 2.0 and Partnership2.0! Don't miss it!
2:00 PM to 2:50 PM Special Panel Discussion
“Selling Europe With Ease In Spite of the Euro!"
Moderator, Gary Fee, President, OSSN
Larry McCarthy, Director of National Sales, Globus and Cosmos
Jason Weier, Regional Business Development Manager, Travel Bound
Greg Rholl, Vice President of Distribution, Centrav
Prior to our panel discussion, you will also have the great opportunity to learn from Globus' Larry McCarthy how you can really "OVERCOME the OBSTACLES of selling and promoting Europe while reaping the rewards of your efforts!
Following Larry's presentation you will hear from panelists who are both suppliers and OSSN member agents who are successfully selling and marketing Europe in many ways!
3:00 PM to 3:50 PM
“How To Ramp up Your Profits and Protect you Clients!
Selling Travel Insurance -- Don't Leave it on the Table!
Presented by:
Chris Ruey, Regional Sales Manager, Travel Insured
Carlos E. Cividanes, Business Development Manager, TravelSafe Insurance
During this presentation you will hear from two excellent representatives from both of the Allied Supplier Member Insurance companies that OSSN has introduced you to!
Knowing how to protect your client, while really increasing your profit margin on every booking is one of the keys to success! Agents will also have the opportunity to ask questions and learn how to select the best product for their clients!
4:00 PM to 4:50 PM
“Town Hall Meeting”
This special Town Hall Meeting will put you face to face with OSSN Directors from across the US, who also run their very own successful Home Based Travel Agencies. Here is your chance to get the answers to those questions you have needed to ask about being a home based seller of travel. If you are looking for new ways to increase your sales and learn how to run your home based agency more efficiently, then this panel is for you.
5:00 PM to 7:00 PM
OSSN Supplier Mini Trade Show
Take the opportunity to meet the special 10 suppliers who have made this program possible!
You will have one on one time to ask and learn how to best promote their products and make higher profits.
For Booking Information, go http://www.ossn.com/regional_forum.asp
Or contact OSSN at 800 771 7327 for additional details!
Don't delay! Space is limited! |